Privacy Policy
At Directing Mastery Academy, located at 6300 Sunset Blvd, Los Angeles, CA 90028, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in any way. This policy is effective as of January 1, 2025.
Information We Collect
We collect several types of information from and about users, including:
- Personal Information: This includes your name, email address, phone number, postal address, date of birth, educational background, and professional experience. We collect this information when you register for courses, subscribe to our newsletter, fill out forms on our website, or contact us directly.
- Payment Information: When you enroll in a course or purchase a product, we collect payment information such as your credit card details or other financial information necessary to process your payment. Please note that we use secure, PCI-compliant payment processors to handle these transactions, and we do not store your complete credit card information on our servers.
- Technical Information: We automatically collect certain technical information about your visit to our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We use cookies and similar tracking technologies to collect this information.
- Communications: We may retain copies of any communications you send to us, including emails, chat logs, and social media messages. We use this information to respond to your inquiries, provide customer support, and improve our services.
- Student Records: For students enrolled in our courses, we collect and maintain records of their enrollment, attendance, grades, assignments, and other academic information.
- Marketing Information: We may collect information about your preferences and interests in order to personalize our marketing communications and provide you with relevant offers and information about our courses and services.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to provide you with access to our website, courses, and other services; to personalize your experience; and to improve the quality and functionality of our offerings.
- Processing Payments: We use your payment information to process your enrollment fees and other purchases.
- Communicating with You: We use your contact information to respond to your inquiries, provide customer support, send you important updates about your enrollment, and communicate with you about our courses and services.
- Marketing and Promotions: With your consent, we may send you marketing emails and other promotional materials about our courses, events, and special offers. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
- Legal Compliance: We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect our rights and interests.
- Analytics and Research: We use your information to conduct analytics and research in order to understand how our website and services are used and to identify areas for improvement.
- Security: We use your information to protect the security and integrity of our website and services, and to prevent fraud and other unauthorized activities.
Data Storage and Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption technology to protect sensitive information, such as payment details, during transmission.
- Secure Servers: We store your information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We restrict access to your personal information to authorized personnel who need to know that information in order to perform their duties.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
- Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For student records, we adhere to the retention policies required by educational institutions and regulatory bodies.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information to law enforcement agencies, government authorities, or other third parties if we are required to do so by law or legal process.
- Business Transfers: In the event that we sell or transfer all or a portion of our business assets, your information may be transferred to the buyer.
- With Your Consent: We may share your information with other third parties with your explicit consent.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
To exercise these rights, please contact our Privacy Officer at [email protected] or call us at (213) 555-1212.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:
- Personalize Your Experience: We use cookies to remember your preferences and settings.
- Analyze Website Traffic: We use cookies to track how users interact with our website and to identify areas for improvement.
- Targeted Advertising: We may use cookies to display targeted advertisements based on your interests and browsing activity.
You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect your ability to use certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Privacy Officer
Directing Mastery Academy
6300 Sunset Blvd
Los Angeles, CA 90028
Email: [email protected]
Phone: (213) 555-1212
This Privacy Policy is governed by the laws of the State of California.
Reviewed and approved by: Alistair McGregor, Data Protection Officer.